Once  your bank’s dispute department is in agreement that your payment is  eligible to be disputed, it will log your request with the credit card  company, which then alerts the acquiring bank.

The  acquiring bank, in turn, alerts the PSP. The PSP informs the  merchant(Scam company), which in this case is the binary options, Forex  or Crypto company firm. The merchant then has 45 calendar days to  respond and to provide the evidence that charge was done by the law. If  no response is provided, your permanent refund will automatically be  made on the 46th day.
If  a response is filed, it will be forwarded back to you in a reverse  process. Visa will then ask you for your response, and the process is  repeated. If Visa does not accept either version of the disputed  transaction, it will be sent for arbitration. Mastercard does not have a  second round and the dispute automatically goes to arbitration if it  does not accept one of the two versions. accompany you throughout this entire cycle until the end of the process.

If your case is confirmed by SCC, the following steps should be what you can expect to occur:


Firstly – it will be determined if you were dealing with a real company or a fake/unregulated one. It’s indeed necessary to know if the company had all the required licenses to operate legally. Knowing this will help you identify (and our chargeback partner identify) how to create the best chargeback strategy.


Two – remember a chargeback deals with deposits, not profits or bonuses. You will need to know where you can find all the transaction records – probably just in your online bank account. But it will be necessary for the process.

Three – you need to know you’ll need to at some point try to work it out with the company. You probably already tried and failed. If that’s what happened, you can complete the form on our partner’s site to assist you to form the strategy and fight to get your money back. You can feel free to contact them here if you have suspected you are a victim of an online fraudulent company.

Make sure either to :

1) have all of your communications, documents, live chat history, Skype, recordings, emails and other evidence for your case.

2) at least know where to find all the evidence and scam facts. Once it’s determined you have a case – you’ll need to assemble it and send it over. The more you have, the better will be and faster for our partner to work efficiently on your chargeback case.